Support Board
Date/Time: Tue, 21 Oct 2025 05:37:22 +0000
Date feed stopped
View Count: 148
| [2025-10-03 19:21:37] |
| User190629 - Posts: 15 |
|
Hello, my data feed for the F.US.FDXMZ25 stopped on Thursday, October 2nd at 13:48. Other data feeds for Nasdq and Dow Jones are working |
| [2025-10-03 19:29:11] |
| John - SC Support - Posts: 42471 |
|
You were notified in September that you needed to redo the "EUREX Non-Professional Certification" due to changes by EUREX. Since that was not completed in September, the EUREX exchange was deactivated on October 1, 2025. We see that you have since completed the "EUREX Non-Professional Certification", but since the exchange was already deactivated, you now have to manually activate it at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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