Support Board
Date/Time: Tue, 14 Oct 2025 22:32:01 +0000
SCH
View Count: 136
| [2025-09-19 21:09:53] |
| User30743 - Posts: 366 |
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Until yesterday I was trading with One Up trader and I was using Rhytmic data. Today after opening I wanted to trade but I can't place orders. I contacted both One Up trader support and rhytmic support and was told that there was an error on the Syerra Chart side. What is the error? Why can't I place orders?
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| [2025-09-19 21:24:29] |
| John - SC Support - Posts: 42379 |
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Interesting response from Rithmic/One Up. After you try to place a trade and it does not work, then get us your Trade Service Log by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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