Support Board
Date/Time: Fri, 19 Sep 2025 04:28:49 +0000
NQ not loading new data
View Count: 38
| [2025-09-17 12:39:39] |
| User863840 - Posts: 2 |
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I'm using Sierra Teton - I'm new to Sierra and everything has been running smoothly for the last 2 weeks or so. Today I loaded everything up and the historical data is loading but new price action isn't coming in. Data feed is connected and green. Tried restarting a few times but no dice. any help would be appreciated.
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| [2025-09-17 13:10:26] |
| User863840 - Posts: 2 |
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I tried the web panel to see if I could get a realtime data connection there: Market Data Disconnected Connection limit exceeded. , MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 I've never had this issue before as my Mac at home usually goes into sleep mode and does not disrupt the connection when I attempt to log in at work. I'm assuming this is the issue. |
| [2025-09-17 13:42:39] |
| Sierra_Chart Engineering - Posts: 20921 |
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You have Sierra Chart running on two different computers, or two instances running on two different subsystems of the same computer. Make sure you only have one instance of Sierra Chart running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-17 13:42:58
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