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Date/Time: Tue, 31 Mar 2020 00:57:42 +0000

DOM Refresh Issue

[2014-10-10 16:27:42]
User80177 - Posts: 24 | Ending Date: 2020-04-06
The DOM often retains characters as shown in the attached image. The problem often develops after several minutes. Closing and reopening the DOM does not remove the characters. Only re-starting SC clears it.

Pls advise.


[2014-10-10 16:52:05]
Sierra Chart Engineering - Posts: 82871 | Ending Date: 2020-06-09
We do not see an image but we think we know what you are talking about. You are using Interactive Brokers.

Update Sierra Chart to the latest release with Help >> Download Prerelease.

After the update make sure that Global Settings >> Data/Trade Service Settings >>Clear Out Of Order Market Depth Data is set to True.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-10-10 16:52:40

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