Support Board
Date/Time: Mon, 15 Sep 2025 14:18:43 +0000
Updating ARM version in Parallels
View Count: 89
| [2025-09-12 00:30:35] |
| cmack1011 - Posts: 139 |
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TO better describe the issue I have attached a sequence of screen shots of the process of updating the ARM version of SC. After doing this process, I get a message that says, "No updates downloaded", but the SC version is listed as "current", however whenever I re-load SC, the old version is what re-loads, not the new version? Please advise.
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 Screenshot 2025-09-11 at 7.12.43 PM.png / V - Attached On 2025-09-12 00:30:06 UTC - Size: 1.6 MB - 18 views Screenshot 2025-09-11 at 7.10.37 PM.png / V - Attached On 2025-09-12 00:30:16 UTC - Size: 1.39 MB - 19 views Screenshot 2025-09-11 at 7.10.07 PM.png / V - Attached On 2025-09-12 00:30:23 UTC - Size: 1.25 MB - 18 views |
| [2025-09-12 13:24:09] |
| Sierra_Chart Engineering - Posts: 20883 |
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We have not yet updated the ARM version. We will do this today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-12 19:30:00] |
| cmack1011 - Posts: 139 |
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Ok, please let me know when you are finished as I am pressing to apply a custom study. To reiterate, it appears to update to a 2798 version, but on re-boot, the update does not carry forward. Thank you CNM |
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