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Date/Time: Wed, 01 Apr 2020 23:46:43 +0000



Historical Data is Offset and Wrong

[2014-10-09 21:40:03]
User56866 - Posts: 28 | Ending Date: 2019-05-31 [Expired]
Hi

I am using CQG for Live Data through AMP Clearing, my Data/Trade Service is set to "AMP CQG [trading]" should it be set to "CQG Trading [trading]"?

When I load an intraday chart their is a large gap between live prices and the prices loaded from historical data. In the attached image you can see I opened an intraday chart of TF (Russell Emini) for the first time and waited a few minutes before I took a screenshot, as a result the last few bars are from the live data feed, whilst the previous bars are all historical prices, and there is a large discrepancy between them.

What is the problem here?

Thanks,
Ben

imagetf.png / V - Attached On 2014-10-09 21:35:43 UTC - Size: 3.52 KB - 109 views
[2014-10-09 21:58:31]
Sierra Chart Engineering - Posts: 82993 | Ending Date: 2020-06-09
We currently know about this problem. Not sure when it will be solved.

You should be using:
"AMP CQG [trading]"

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-10-09 21:59:02
[2014-10-09 22:27:53]
User56866 - Posts: 28 | Ending Date: 2019-05-31 [Expired]
Well that is not very promising. What exactly is the problem? Choosing to "Delete and Download" data seems to help somewhat but I will wait and see how it looks when we open tomorrow.

Thanks for your help.

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