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Date/Time: Tue, 31 Mar 2020 11:13:18 +0000


[2014-10-09 17:47:54]
User20702 - Posts: 13 | Ending Date: 2014-11-03 [Expired]
I am trying to connect to a rhythmic data feed supplied by amp with no luck amp has no idea what they are doing and directed me to you after three hours wasted. Can you help me I have what is supposed to be a good password and UN for my live account with AMP. I have entered these but Sierra does not stay connected.
I Pasted the Log here:

Current selected Data/Trading service: Rithmic Trading | 2014-10-09 17:46:31
Checking for new symbol settings for rim | 2014-10-09 17:46:31
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP | 2014-10-09 17:46:32
HTTP connection to www.sierrachart.com:80 (788) | Connected. | 2014-10-09 17:46:32
Requesting symbol settings for rim. Overwrite = on. | 2014-10-09 17:46:32
Symbol settings received. | 2014-10-09 17:46:34
Processed received symbol settings | 2014-10-09 17:46:35
HTTP connection to www.sierrachart.com:80 (788) | Closed. No error. | 2014-10-09 17:46:44
HTTP connection to www.sierrachart.com:80 (788) | Shutdown and closed. | 2014-10-09 17:46:44

[2014-10-09 21:43:20]
Sierra Chart Engineering - Posts: 82901 | Ending Date: 2020-06-09
We need to see the complete message log.

Provide a copy of the Message Log, by following these instructions:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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