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Date/Time: Fri, 26 Apr 2024 04:28:54 +0000



Amp_Rithmic

View Count: 871

[2014-10-09 17:47:54]
User20702 - Posts: 13
I am trying to connect to a rhythmic data feed supplied by amp with no luck amp has no idea what they are doing and directed me to you after three hours wasted. Can you help me I have what is supposed to be a good password and UN for my live account with AMP. I have entered these but Sierra does not stay connected.
I Pasted the Log here:

Current selected Data/Trading service: Rithmic Trading | 2014-10-09 17:46:31
Checking for new symbol settings for rim | 2014-10-09 17:46:31
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-10-09 17:46:32
HTTP connection to www.sierrachart.com:80 (788) | Connected. | 2014-10-09 17:46:32
Requesting symbol settings for rim. Overwrite = on. | 2014-10-09 17:46:32
Symbol settings received. | 2014-10-09 17:46:34
Processed received symbol settings | 2014-10-09 17:46:35
HTTP connection to www.sierrachart.com:80 (788) | Closed. No error. | 2014-10-09 17:46:44
HTTP connection to www.sierrachart.com:80 (788) | Shutdown and closed. | 2014-10-09 17:46:44
Thanks
Dave

[2014-10-09 21:43:20]
Sierra Chart Engineering - Posts: 104368
We need to see the complete message log.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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