Support Board
Date/Time: Mon, 01 Sep 2025 15:52:17 +0000
Almost all studies have vanished
View Count: 63
| [2025-08-27 03:40:09] |
| User745789 - Posts: 383 |
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Hello, what folder are studies kept in? Nearly all the default SC studies have vanished, and my chartbooks and trading systems no longer work. I have not deleted anything. Here is the backstory: 1. 2 months ago I copied my SC installation to a VPS and do live auto-trading from there. The VPS copy works perfectly. 2. Since then in the last 2 months I have not even started my local desktop installation of SC, let alone deleted any studies files. 3. I started my local installation of SC today to do some dev work... and most of the studies are gone! 4. There are no studies in my Windows trash bin. I know this sounds impossible and crazy, but it has happened. Date Time Of Last Edit: 2025-08-27 03:49:00
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| [2025-08-27 03:57:40] |
| Sierra_Chart Engineering - Posts: 20788 |
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This is simply the result of the SierraChartStudies_64.dll file in the Sierra Chart installation folder being missing or inaccessible in some way. Do you see that file in the Sierra Chart installation folder? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-27 04:13:17] |
| User745789 - Posts: 383 |
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Yes, that file is there. See image. It is 2MB size. edit, I have restarted SC and now all the studies are there. I have wasted your time, but this definitely happened. Date Time Of Last Edit: 2025-08-27 04:15:57
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 2025-08-27 13_12_23-SierraChart NOVA OPERATIONAL_x - File Ex.png / V - Attached On 2025-08-27 04:12:51 UTC - Size: 61.82 KB - 11 views |
| [2025-08-27 10:10:06] |
| Sierra_Chart Engineering - Posts: 20788 |
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This is definitely going to have been a system issue on your side. There was some failure to load the DLL. Usually a problem like this is due to security software running on the computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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