Support Board
Date/Time: Sat, 09 Aug 2025 19:24:14 +0000
Problem with Micro Trade Symbol Orders
View Count: 39
| [2025-08-08 20:30:36] |
| DL-1992 - Posts: 12 |
|
Hello, I have problems when using a micro contract as Trade Symbol while charting on the full contract. First, there's the error message stating "Order reject ... has non-positive price" for attached orders. I did find a solution described here: Sierra Chart Teton Futures Order Routing: Using Trade Symbol This fixed the error when placing orders, but it also leads to misaligned bars and vpocs outside of the bar? Is there a solution for this as well or is that just how it is with these settings? Additionally, while there are instructions for QM, M6E and M6A trade symbols, I am experiencing the same issue with Micro JPY/USD (MJY) as trade symbol while charting on 6J, but there are no instructions on what settings to use for this contract. 2025-08-08 22:02:14.373 | Teton CME Routing (Order reject). Info: CME (Rejected). Text: Price must be greater than zero 'Order for id: MJYU5 has non-positive price -14.993206'. SecurityID=xxxxxx. Operator=xxxxx. Text: Attached order. Parent: xxxx. Tag: SimpleBracket.twconfig. Internal Order ID: xxxx. Service Order ID: xxxxx. Symbol: MJYU25_FUT_CME. Account: xxxxx * |
| [2025-08-08 20:56:00] |
| John - SC Support - Posts: 41327 |
|
Updating the information for the "Trade and Current Quote Symbol" should not change the bars at all. Please get us an image of what you are seeing in relation to this by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) If the MJY is not listed as needing special settings, then it should not need them. We will check with Engineering to ensure that this is the case and see what they know in reference to why you would have gotten that rejection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-09 17:11:00] |
| DL-1992 - Posts: 12 |
|
Here is picture for the M6E as Trade Symbol on a 6E chart with the issues I mentioned. 1) Candle VPOCs are sometimes outside of the candle itself. 2) The candles and prices are somehow misaligned. https://www.sierrachart.com/image.php?Image=1754758690274.png These are my settings https://www.sierrachart.com/image.php?Image=1754758976963.png The values are those from the "Using Trade Symbol" help page for M6E except for the Currency Value Per Tick, which I have change to reflect the micro price. As for trading MJY on 6J: I assume it's the same issue because the symptoms are exactly the same as I had for M6E before I changed the chart settings according to the help page: - error message "non-positive price" for attached orders - active position not showing up on the full contract chart despite actually being open in the trade symbol micro |
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