Support Board
Date/Time: Tue, 26 Aug 2025 08:50:50 +0000
Real-time market data only supported with Sierra Chart Data Feed
View Count: 87
| [2025-07-28 04:32:14] |
| User100M - Posts: 4 |
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Is Sierra Chart no longer working with CQG routing? I have service pack 11 and CQG with AMP and had no issues last week. Now I get the "Real-time market data only supported with Sierra Chart Data Feed" error. I have disconnected and reconnected several times and downloaded the latest version of Sierra chart and it still doesn't work. I don't want to use Teton, there is no mobile option for Teton. How do I get CQG to work again?
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| [2025-07-28 13:47:31] |
| Sierra_Chart Engineering - Posts: 20734 |
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Yes CQG is still supported. You need to activate the exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed You only need top of book data. It is a requirement when using CQG that market data comes from the Denali Exchange Data Feed: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges This has always been the case for many years now but was not technically being required in recent months. Teton order routing does have a mobile option and has had this for years: Sierra Chart Teton Futures Order Routing: Web-Based Trading Panel (Mobile Device Access) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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