Support Board
Date/Time: Tue, 26 Aug 2025 08:50:50 +0000
wrong value on NQ
View Count: 149
| [2025-07-21 14:01:37] |
| User449884 - Posts: 182 |
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Using a new chartbook, already had a ES DOM, so i duplicate and change the indice to NQ. However the values are not of NQ, the numbers seem to belong to another instrument. It only does this with NQ, i can put CL or RTY and it works fine. Any ideas why it affect the NQ dom that way ? Date Time Of Last Edit: 2025-07-21 14:21:26
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Private File Attachment Deleted. |
| [2025-07-21 14:49:01] |
| Sierra_Chart Engineering - Posts: 20734 |
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Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-21 15:03:12] |
| User449884 - Posts: 182 |
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Here is the screenshot with the NQ DOm and its erroneous vlaues
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 Screenshot 2025-07-21 110149.png / V - Attached On 2025-07-21 15:02:32 UTC - Size: 331.16 KB - 36 views |
| [2025-07-21 15:52:20] |
| Sierra_Chart Engineering - Posts: 20734 |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And most importantly disable Use Custom Symbol Settings Values. Apparently, you may have inadvertently changed the symbol mapping. Also we see you are using CQG. You really should be using Teton order routing if you are just trading the CME Group : Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-21 15:52:51
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| [2025-07-21 16:20:46] |
| User449884 - Posts: 182 |
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I have followed the instructions, but the same problem remains with the NQ DOM trading at 3370, while NQ is trading at 23370. So its missing the first digit
Date Time Of Last Edit: 2025-07-21 16:32:28
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| [2025-07-21 18:00:39] |
| John - SC Support - Posts: 41464 |
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Check the following setting and set it to 0 if it is not already set to 0: Chart Settings: Limit Price Displayed to N Right Characters (Chart >> Chart Settings >> Display >> Chart Display Items menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-21 18:00:46
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| [2025-07-22 01:24:13] |
| User449884 - Posts: 182 |
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worked perfectly thanks
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