Support Board
Date/Time: Tue, 26 Aug 2025 08:57:12 +0000
Trading DOM - Price highlight box too large when using OpenGL for Chart Graphics
View Count: 188
| [2025-07-20 19:30:13] |
| UTkRussell - Posts: 29 |
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I'm using a study that requires OpenGL graphics to be turned on, but in doing so, the price highlight increases to cover adjacent prices. I've attached two photos to show the difference in price highlights with the graphics turned on/off. Assuming this isn't just a bug on my end, can this be fixed in the future?
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 OpenGL - on.png / V - Attached On 2025-07-20 19:25:10 UTC - Size: 69.27 KB - 52 views OpenGL - off.png / V - Attached On 2025-07-20 19:25:16 UTC - Size: 76.68 KB - 42 views |
| [2025-07-21 16:39:53] |
| John - SC Support - Posts: 41464 |
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Does this occur if your study is not on the chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-22 12:08:32] |
| UTkRussell - Posts: 29 |
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Yes. As a test, I just created a new chartbook and opened a new DOM (no studies). Same results when toggling the OpenGL Graphics.
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| [2025-07-23 14:16:43] |
| Sierra_Chart Engineering - Posts: 20734 |
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Did you change the Tick Size in Chart >> Chart Settings, for the Trading DOM from the default? We would never be able to reproduce a problem like this and we cannot. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-23 14:24:45] |
| Sierra_Chart Engineering - Posts: 20734 |
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Actually we think we know why there is an issue. We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-23 14:52:53] |
| UTkRussell - Posts: 29 |
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Just FYI, I don't change the 'Tick Size' for any of my charts, but I do adjust the 'Volume at Price Multiplier' on the NQ to either 2 or 4. Also note that I've adjusted my DOM text size from 8 -> 6 and compressed the DOM scale to see more price levels.
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