Support Board
Date/Time: Thu, 17 Jul 2025 10:26:59 +0000
Connection denied with Rithmic via funded ac (APEX)
View Count: 57
| [2025-07-14 09:23:50] |
| Usernezpat - Posts: 6 |
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I have a live trading ac with AMP with CQG connection. I have forgotten to cnnect last month to my live trading account to enable to receive Rithmic data on Sierra chart. I'm now connected to my AMP live account but if i want to switch to my Rithmic connection, it says that connection is denied. Thanks to let me know how long i have to wait to get Rithmic connection back and in meantime will keep my live connection via CQG / AMP on. Patrick |
| [2025-07-14 16:23:13] |
| John - SC Support - Posts: 40942 |
|
What is the exact error you are getting when you try to connect to Rithmic?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-14 20:25:03] |
| Usernezpat - Posts: 6 |
|
Service connection Error: Connection error message from service: Rithmic Direct - DTC /Logon error received from server: permission denied / Date Time 2025-07-14 22:19:06. I never had a problem till today... |
| [2025-07-14 21:07:06] |
| John - SC Support - Posts: 40942 |
|
Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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