Support Board
Date/Time: Wed, 16 Jul 2025 01:45:07 +0000
Quoteboard symbols replaced with garbled characters
View Count: 78
| [2025-06-26 02:26:52] |
| User100912 - Posts: 131 |
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Hello, my chartbook has a quote board, and I sometimes notice that some lines have the symbol column replaced with what appear to be garbled characters, perhaps due to memory corruption. I just need to know if this could be related to my ACSIL studies or if it is a problem with my computer or Sierra Chart. If it can be studies, I'll debug those myself. Thanks. |
| [2025-06-26 10:53:02] |
| Sierra_Chart Engineering - Posts: 20205 |
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We are not sure of the cause. The first thing we want you to do is to restart Sierra Chart, and do not save the Chartbook when restarting Sierra Chart and let us know if the symbols are correct after reopening the Chartbook.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-26 10:53:09
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| [2025-06-26 15:45:02] |
| User100912 - Posts: 131 |
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Restarting Sierra Chart without saving the chartbook results in the quote board symbols being reset to their correct values.
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| [2025-06-26 22:34:17] |
| Sierra_Chart Engineering - Posts: 20205 |
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This is good. Not sure what went wrong. We do not know the cause. That is very hard to say. Some memory corruption occurred for an unknown reason.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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