Support Board
Date/Time: Fri, 05 Sep 2025 02:21:27 +0000
Nonprofessional Account
View Count: 125
| [2025-06-24 02:12:50] |
| qcjamaal - Posts: 1 |
|
Hello! About a month ago, I subscribed to Sierra Charts and bought the Denali data feed. I did not realize it, but I had to open a live funded account in order to receive the data in real time. It took about a month to get approved for the trading account so I was unable to provide some information to Sierra upfront like account number and clearing firm. As a result, my account has been labeled as professional. I have now provided all the information and was hoping my account could be changed to nonprofessional.
|
| [2025-06-24 15:28:03] |
| John - SC Support - Posts: 41636 |
|
Your most recent agreements have been accepted and your account is now tagged as a "Non-Professional" for the CME Group. You can activate the non-professional exchanges you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: