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Date/Time: Fri, 29 Mar 2024 07:13:24 +0000



Confusion about data feeds

View Count: 964

[2014-10-03 20:01:42]
User68474 - Posts: 195
1.) I have my own personally funded account with SC Level 5.
2.) I have/use a Rithmic data feed set up through my broker and have it toggled to such.
I have read the Support section on "SC Historical Data".
My questions are: a.) If I toggle to "SC Historical Data" at Global Settings:Data/Trade Service Settings, will I lose any of the tick by tick data currently in/on my charts? I use many TPO/Numbers Bars/Range Bars/Vol. by Price,Bid-Ask Diff. etc. studies.
b.) What constitutes a tick by tick "request"? I understand that with Level 5 I'm entitled to 1600 such "requests".

With Rithmic, if I'm not online and logged in to SC, I do not get tick by tick backfill for the time I was off. My tick based charts are blank or straightlined. If I missed some intraday session time, because, for instance, I was away from the desk for a day or two, would I be correct in understanding that if I were to toggle to "SC Historical Data", I could recall the tick by tick data that I missed to populate my tick based charts to do any playback and/or research accurately, whereas with Rithmic only, I have no such option? Thank you.
[2014-10-06 08:29:02]
Sierra Chart Engineering - Posts: 104368
If I toggle to "SC Historical Data" at Global Settings:Data/Trade Service Settings, will I lose any of the tick by tick data currently in/on my charts? I use many TPO/Numbers Bars/Range Bars/Vol. by Price,Bid-Ask Diff. etc. studies.
No.


b.) What constitutes a tick by tick "request"? I understand that with Level 5 I'm entitled to 1600 such "requests".
In the case of the Sierra Chart Historical Data Service, tick by tick data requests for popular futures contracts do not have any limitations.

With Rithmic, if I'm not online and logged in to SC, I do not get tick by tick backfill for the time I was off.
You will if you are using package 5 and a recent version of Sierra Chart. However, the most recent 10 minutes will be data from Rithmic. It is currently 1 minute data but we will look at adding support for the tick data Rithmic has. There is nothing special you need to do.

My tick based charts are blank or straightlined.
We need to see an image of the chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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