Support Board
Date/Time: Fri, 13 Jun 2025 14:26:02 +0000
Apex Connection Problem
View Count: 28
| [2025-06-12 14:04:16] |
| Cileron - Posts: 3 |
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https://www.sierrachart.com/image.php?Image=174973691691.png Im not able to connect my Apex through rithmic on the platform. I was able to do it on my last device but i just transferred computers and now its saying permission denied. I'm using the right username and password |
| [2025-06-12 14:13:54] |
| Sierra_Chart Engineering - Posts: 19909 |
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Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Make sure the Server is set correctly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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