Support Board
Date/Time: Mon, 11 May 2026 15:51:03 +0000
Problems with symbol and connection I think screen BLANK now JUMBLED
View Count: 403
| [2025-06-12 11:34:22] |
| ryoburto - Posts: 10 |
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Please see attached
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| [2025-06-12 13:33:22] |
| Sierra_Chart Engineering - Posts: 23735 |
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You need to restart Sierra Chart when you see an exception message in the Sierra Chart Message Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-12 17:37:01] |
| ryoburto - Posts: 10 |
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Thanks for the reply...Im on Teton please see latest attachment
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| Screenshot 2025-06-12 at 18.33.39.png / V - Attached On 2025-06-12 17:36:01 UTC - Size: 1015.85 KB - 174 views Attachment Deleted. |
| [2025-06-12 17:55:27] |
| John - SC Support - Posts: 46043 |
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Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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