Support Board
Date/Time: Sun, 15 Jun 2025 07:01:01 +0000
2USNote FXCM data not updated since 2024-8-23
View Count: 108
| [2025-06-09 07:24:48] |
| User832812 - Posts: 11 |
|
Hi, I want to use 2USNote data in my charts, and it does have any usable nor realtime data currently. What could be the issue here? https://www.sierrachart.com/image.php?Image=1749453812596.png Part of Message Log: 2025-06-09 09:14:34.430 | No download requests in the queue to start downloads for. 2025-06-09 09:14:34.537 | Socket (8) | Socket gracefully closed by remote side. 2025-06-09 09:14:34.537 | Socket (8) | Closed. 2025-06-09 09:14:34.962 | Loaded depth data records for ESM25_FUT_CME 2025-06-05 from 2025-06-04 19:00:00.000000 to 2025-06-05 18:59:59.824000. 2025-06-09 09:14:36.264 | Loaded depth data records for ESM25_FUT_CME 2025-06-06 from 2025-06-05 19:00:00.000000 to 2025-06-06 15:59:59.809000. 2025-06-09 09:14:36.268 | Loaded depth data records for ESM25_FUT_CME 2025-06-07 from 2025-06-07 02:25:00.619619 to 2025-06-07 05:02:30.688133. 2025-06-09 09:14:36.423 | Loaded depth data records for ESM25_FUT_CME 2025-06-08 from 2025-06-08 06:05:18.467203 to 2025-06-08 18:59:59.983000. 2025-06-09 09:14:36.667 | Loaded depth data records for ESM25_FUT_CME 2025-06-09 from 2025-06-08 19:00:00.002000 to 2025-06-09 02:14:23.079000. 2025-06-09 09:14:36.667 | + Loading additional symbol data. 2025-06-09 09:14:36.675 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | StartDateTimeForLoadingOrderFills: 2024-06-02 00:00:00 2025-06-09 09:14:37.232 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | Chart data loading complete. 2025-06-09 09:15:05.148 | Opened cached Intraday file: C:\SierraChart\Data\VIX_CGI.scid. Thread ID: 328 2025-06-09 09:15:20.644 | Using Bid/Ask average for last trade price for 2USNote 2025-06-09 09:15:20.644 | SC Data with Depth | Starting real-time market data updates for: 2USNote. ID: 15 Service code: fxcm 2025-06-09 09:15:20.650 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2025-06-09 09:15:20.650 | SC Data with Depth | Requesting security definition data for: 2USNote. ID: 15 2025-06-09 09:15:20.650 | Added historical Intraday data request for 2USNote to the queue. 2025-06-09 09:15:20.650 | Intraday data recording state for symbol 2USNote is set to download 'Pending'. 2025-06-09 09:15:20.650 | Triggering next historical data download in queue. 2025-06-09 09:15:20.650 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | Started historical data download for additional symbol 2USNote. Download ID: 29 2025-06-09 09:15:20.669 | DTC Client socket (8) | Creating socket. 2025-06-09 09:15:20.670 | DTC Client socket (8) | New receive buffer size: 5242880 2025-06-09 09:15:20.670 | DTC Client socket (8) | Connecting to IP: 69.39.70.241. 2025-06-09 09:15:21.106 | Delaying start of download for 2USNote. 2025-06-09 09:15:21.108 | SC Data with Depth | Network connection to server complete. 2025-06-09 09:15:21.108 | SC Data with Depth | Starting socket receive thread. 2025-06-09 09:15:21.108 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-06-09 09:15:21.395 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | Reloading chart. 2025-06-09 09:15:21.408 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-06-09 09:15:21.408 | SC Data with Depth | Sending logon request message. 2025-06-09 09:15:21.608 | SC Data with Depth | Received logon response. 2025-06-09 09:15:21.608 | SC Data with Depth | Server Name: SC Realtime Server. 2025-06-09 09:15:21.608 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-06-09 09:15:21.608 | SC Data with Depth | Successfully connected. 2025-06-09 09:15:21.608 | SC Data with Depth | Trading is not supported. 2025-06-09 09:15:21.608 | SC Data with Depth | MarketDepthIsSupported: 1 2025-06-09 09:15:21.608 | SC Data with Depth | Restarting real-time data updates for symbol: 2USNote 2025-06-09 09:15:21.765 | SC Data with Depth | Setting external service identifier for symbol 2USNote to 68 2025-06-09 09:15:21.765 | SC Data with Depth | Received security definition for symbol 2USNote 2025-06-09 09:15:22.000 | Loading market depth data. 2025-06-09 09:15:22.001 | Loaded depth data records for ESM25_FUT_CME 2025-05-30 from 00:00:00.000000 to 00:00:00.000000. 2025-06-09 09:15:22.002 | Loaded depth data records for ESM25_FUT_CME 2025-05-31 from 2025-05-30 23:36:57.824254 to 2025-05-31 14:07:34.933346. 2025-06-09 09:15:22.045 | Loaded depth data records for ESM25_FUT_CME 2025-06-01 from 2025-06-01 06:53:54.647308 to 2025-06-01 18:59:59.923000. 2025-06-09 09:15:23.161 | Loaded depth data records for ESM25_FUT_CME 2025-06-02 from 2025-06-01 19:00:00.009000 to 2025-06-02 18:59:59.672000. 2025-06-09 09:15:24.106 | Loaded depth data records for ESM25_FUT_CME 2025-06-03 from 2025-06-02 19:00:00.000000 to 2025-06-03 18:59:59.996000. 2025-06-09 09:15:25.065 | Loaded depth data records for ESM25_FUT_CME 2025-06-04 from 2025-06-03 19:00:00.000000 to 2025-06-04 18:59:59.999000. 2025-06-09 09:15:26.140 | HD Request # 28 | Downloading Intraday chart data for 2USNote to the file 2USNote.scid. Service: fxcm 2025-06-09 09:15:26.141 | HD Request # 28 | Download start date-time: 2025-06-05 09:15:26.000000. File last date-time: 2024-08-23 22:44:56.193000 2025-06-09 09:15:26.141 | HD Request # 28 | Using server: ds12.sierracharts.com port 10150 2025-06-09 09:15:26.141 | Socket (9) | Creating socket. 2025-06-09 09:15:26.142 | Socket (9) | New receive buffer size: 5242880 2025-06-09 09:15:26.142 | Socket (9) | Connecting to IP: 69.39.70.241. 2025-06-09 09:15:26.369 | HD Request # 28 | Setting DTC encoding to Binary VLS 2025-06-09 09:15:26.369 | HD Request # 28 | Sending historical data logon request message. 2025-06-09 09:15:26.507 | HD Request # 28 | Requesting Intraday data. Start date-time: 2025-06-05 09:15:26. Record interval: 0. Symbol: 2USNote 2025-06-09 09:15:26.564 | Loaded depth data records for ESM25_FUT_CME 2025-06-05 from 2025-06-04 19:00:00.000000 to 2025-06-05 18:59:59.824000. 2025-06-09 09:15:26.613 | HD Request # 28 | Decompressing data. 2025-06-09 09:15:26.721 | HD Request # 28 | Receiving Intraday data for 2USNote starting at 2024-08-23 21:45:17.782000 2025-06-09 09:15:26.721 | Socket (9) | CloseSocket call. 2025-06-09 09:15:26.721 | Socket (9) | Shutdown started. Waiting for graceful close. 2025-06-09 09:15:26.724 | Historical data download thread signaled to stop. 2025-06-09 09:15:26.724 | HD Request # 28 | Received 147 Intraday data records from 2024-08-23 21:45:17.782000 to 2024-08-23 22:44:56.193000 (59.6 minutes. Delay: 289.4 days) and wrote 0 records for 2USNote 2025-06-09 09:15:26.724 | HD Request # 28 | Add time&sales data | Remembered last file record date-time: 2024-08-23 20:44:56.193000 2025-06-09 09:15:26.724 | HD Request # 28 | Completion time: 0s. 2025-06-09 09:15:26.725 | HD Request # 28 | Intraday data download complete for 2USNote. Unique request ID: 29 2025-06-09 09:15:26.725 | Removing historical data download ID 29. 2025-06-09 09:15:26.725 | Real-time Intraday chart data file updates started for 2USNote 2025-06-09 09:15:26.725 | Intraday chart data file opened for 2USNote 2025-06-09 09:15:26.725 | HD Request # 28 | Enabling Intraday chart updating for symbol. 2025-06-09 09:15:26.725 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | Historical data download for additional symbol 2USNote with ID 29 has completed. 2025-06-09 09:15:26.725 | 2025-06-09 09:15:26.725 | No download requests in the queue to start downloads for. 2025-06-09 09:15:26.828 | Socket (9) | Socket gracefully closed by remote side. 2025-06-09 09:15:26.829 | Socket (9) | Closed. 2025-06-09 09:15:27.769 | Loaded depth data records for ESM25_FUT_CME 2025-06-06 from 2025-06-05 19:00:00.000000 to 2025-06-06 15:59:59.809000. 2025-06-09 09:15:27.771 | Loaded depth data records for ESM25_FUT_CME 2025-06-07 from 2025-06-07 02:25:00.619619 to 2025-06-07 05:02:30.688133. 2025-06-09 09:15:27.839 | Loaded depth data records for ESM25_FUT_CME 2025-06-08 from 2025-06-08 06:05:18.467203 to 2025-06-08 18:59:59.983000. 2025-06-09 09:15:28.038 | Loaded depth data records for ESM25_FUT_CME 2025-06-09 from 2025-06-08 19:00:00.002000 to 2025-06-09 02:15:18.559000. 2025-06-09 09:15:28.038 | + Loading additional symbol data. | Number times message added: 1 2025-06-09 09:15:28.045 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | StartDateTimeForLoadingOrderFills: 2024-06-02 00:00:00 2025-06-09 09:15:28.525 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 5 Sec #3 | Chart data loading complete. 2025-06-09 09:16:57.730 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 1 Min #3 | Reloading chart. 2025-06-09 09:16:58.272 | Loading market depth data. 2025-06-09 09:16:58.272 | Loaded depth data records for ESM25_FUT_CME 2025-05-30 from 00:00:00.000000 to 00:00:00.000000. 2025-06-09 09:16:58.273 | Loaded depth data records for ESM25_FUT_CME 2025-05-31 from 2025-05-30 23:36:57.824254 to 2025-05-31 14:07:34.933346. 2025-06-09 09:16:58.290 | Loaded depth data records for ESM25_FUT_CME 2025-06-01 from 2025-06-01 06:53:54.647308 to 2025-06-01 18:59:59.923000. 2025-06-09 09:16:59.062 | Loaded depth data records for ESM25_FUT_CME 2025-06-02 from 2025-06-01 19:00:00.009000 to 2025-06-02 18:59:59.672000. 2025-06-09 09:16:59.695 | Loaded depth data records for ESM25_FUT_CME 2025-06-03 from 2025-06-02 19:00:00.000000 to 2025-06-03 18:59:59.996000. 2025-06-09 09:17:00.349 | Loaded depth data records for ESM25_FUT_CME 2025-06-04 from 2025-06-03 19:00:00.000000 to 2025-06-04 18:59:59.999000. 2025-06-09 09:17:01.328 | Loaded depth data records for ESM25_FUT_CME 2025-06-05 from 2025-06-04 19:00:00.000000 to 2025-06-05 18:59:59.824000. 2025-06-09 09:17:02.033 | Loaded depth data records for ESM25_FUT_CME 2025-06-06 from 2025-06-05 19:00:00.000000 to 2025-06-06 15:59:59.809000. 2025-06-09 09:17:02.034 | Loaded depth data records for ESM25_FUT_CME 2025-06-07 from 2025-06-07 02:25:00.619619 to 2025-06-07 05:02:30.688133. 2025-06-09 09:17:02.052 | Loaded depth data records for ESM25_FUT_CME 2025-06-08 from 2025-06-08 06:05:18.467203 to 2025-06-08 18:59:59.983000. 2025-06-09 09:17:02.097 | Loaded depth data records for ESM25_FUT_CME 2025-06-09 from 2025-06-08 19:00:00.002000 to 2025-06-09 02:16:54.533000. 2025-06-09 09:17:02.097 | + Loading additional symbol data. | Number times message added: 1 2025-06-09 09:17:02.101 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 1 Min #3 | StartDateTimeForLoadingOrderFills: 2024-06-02 00:00:00 2025-06-09 09:17:02.633 | ESM25_FUT_CME[M]/MESM25_FUT_CME [CV][M] 1 Min #3 | Chart data loading complete. 2025-06-09 09:18:29.738 | Saved Chartbook: United Daytraders.Cht. Time: 0.0028 seconds. 2025-06-09 09:19:54.822 | 2USNote 1 Min #1 | Reloading chart. 2025-06-09 09:19:54.846 | 2USNote 1 Min #1 | Chart data loading complete. 2025-06-09 09:23:32.106 | Uploaded an image to the server. Request ID: 1 2025-06-09 09:23:32.108 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (7) | Creating socket. Using TLS 1.2. 2025-06-09 09:23:32.108 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (7) | New receive buffer size: 32768 2025-06-09 09:23:32.108 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (7) | Connecting to IP: 64.152.155.19. 2025-06-09 09:23:36.290 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (7) | CloseSocket call. 2025-06-09 09:23:36.291 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (7) | Shutdown started. Waiting for graceful close. |
| [2025-06-09 12:25:09] |
| Sierra_Chart Engineering - Posts: 19916 |
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We do not know. We are not providing support for that symbol. For Treasury yields or Treasury futures, use the CBOT symbols which are in File >> Find Symbol >> Futures-CBOT.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-09 12:25:18
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