Support Board
Date/Time: Sun, 15 Jun 2025 06:52:52 +0000
quote board data out of sync
View Count: 224
| [2025-05-29 16:52:44] |
| ephi144 - Posts: 57 |
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i am using denali feed, checked the subscription to the feed etc. all looks good. charts update correctly but the quote board quotes are out of sync. for example it says BAH-NQTV is down by $20 in the board but shown correctly on the charts. COHR-NQTV is off by couple of dollars AVAV-NQTC - chart and how can i correct this? |
 data out of sync.png / V - Attached On 2025-05-29 16:44:58 UTC - Size: 60.81 KB - 78 views Attachment Deleted. data_out_of_sync_2.png / V - Attached On 2025-05-29 16:52:34 UTC - Size: 47.26 KB - 75 views |
| [2025-05-29 17:53:25] |
| John - SC Support - Posts: 40422 |
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We are not seeing any issue with the quote board you show. In particular, we looked at BLD-NQTV. The previous days settlement price was 292.17. The last you show is 280.97, giving a Daily Change of -11.20 (280.97 - 292.17). You can view the Settlement Price for the previous day by selecting "Window >> Current Quote Window". Refer to the information for the Daily Change at the following: Getting Quotes: Field Descriptions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-29 18:38:11] |
| ephi144 - Posts: 57 |
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BLD's previous close was 279.22.
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| [2025-05-30 13:46:19] |
| ephi144 - Posts: 57 |
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says high for aapl was 211.04 - may be overnight but not RTH. do i need to change some setting to only use RTH session?
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| [2025-06-02 09:42:03] |
| Sierra_Chart Engineering - Posts: 19916 |
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We see why there is a problem. This will not be resolved today. This will be resolved tomorrow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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