Support Board
Date/Time: Sun, 15 Jun 2025 07:18:26 +0000
past messages
View Count: 206
| [2025-05-27 22:56:23] |
| User531621 - Posts: 117 |
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Hi Folks, i am looking for a recent support ticket that i have to refer back to. Will you please show me how to find them? Thank you
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| [2025-05-28 03:17:02] |
| Sierra_Chart Engineering - Posts: 19916 |
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Do you mean a support board thread or a support ticket? You can find the tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-28 12:55:54] |
| User531621 - Posts: 117 |
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Hmm, all i see is "account usage" tickets for the most part. Here is my question, that you answered before, when i place a trade on a smaller tick chart, the Stop loss and the Take profit bars are missing when i check on it from a larger tick chart. Thanks so much~~
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| [2025-05-28 15:49:47] |
| John - SC Support - Posts: 40422 |
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Refer to item #3 at the following: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM -- To view your previous Support Board posts, go to the Support Board, and near the top of the window is a set of links, one of which is "View my Posts/Threads". Select that to find your previous posts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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