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Date/Time: Tue, 31 Mar 2020 10:26:52 +0000



Issue

[2014-10-02 01:53:03]
C. Notes - Posts: 97 | Ending Date: 2020-04-04
Hi,

I can't seem to trade from a chart on any NZD crosses via TWS.
The orders will show but they cannot be placed or updated.
I've tried everything and including opening new charts etc...
All other symbols work fine. Please check this out and advise if I've done something wrong here...

Cheers
Date Time Of Last Edit: 2014-10-02 01:55:46
[2014-10-02 02:04:16]
Sierra Chart Engineering - Posts: 82901 | Ending Date: 2020-06-09
If you cannot even enter an order, make sure Trade >> Chart Trade Mode On is enabled for the chart.

Are there any error messages shown in Trade >> Trade Service Log related to the orders?


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-10-02 11:16:43]
C. Notes - Posts: 97 | Ending Date: 2020-04-04
Yes this is on.

This is the response to an order placed
Inserted missing order fill for symbol: EUR.NZD-CASH-IDEALPRO. Date-Time: 2014-10-02 05:22:16. | 2014-10-02 06:15:23
Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 15480 | 2014-10-02 06:16:12


[2014-10-02 15:37:59]
Sierra Chart Engineering - Posts: 82901 | Ending Date: 2020-06-09
Neither of those messages could be from submitting a new order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-10-02 21:36:25]
C. Notes - Posts: 97 | Ending Date: 2020-04-04
Ok, this is interesting because now everything seems to be working and I have changed absolutely nothing.
I will assume this may be something on IB's side. Something is suddenly different....
After months of not being able to update NZD orders now I can!

I'll post back if the problem returns, though it appears to now be fine.

Cheers

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