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TPO Chart of GBPJPY

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[2014-10-01 23:17:22] #1 [Go To First Post]
User95521 - Posts: 53
Hi, I found some data was missed of TPO chart of GBPJPY. Please see the chart. But his did not happen in other Yen-crosses. Could you please tell me how to repair it? Thank you! Best Regards!


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[2014-10-01 23:40:14] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 7.1 here about this: http://www.sierrachart.com/index.php?page=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-02 17:43:49] #3 [Go To First Post]
User95521 - Posts: 53
Hi, Thank you very much for your reply. I tried many times according to the method mentioned in the page but still failed. If you have time, could you please try it yourself to see whether this is also missed in the server? By the way, Could I directly delete "GBPJPY.scid & GBPJPY.dly" in the data fold and try to re-download the intraday data? Thank you! Best Regards!

[2014-10-03 02:51:03] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is only a need to post one chart image and it is best to post an image of a chart that contains no studies. In these instructions we linked to previously make sure you follow step number 2: http://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-03 03:10:33] #5 [Go To First Post]
User95521 - Posts: 53
Hi, Please check the chart. It could be displayed correct without any studies, but do miss some data in TPO chart. Thank you! Best Regards!


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[2014-10-03 04:34:45] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure both of the Global Settings >> Data/Trade Service Settings >> Maximum Historical Intraday Days to Download settings are set to at least 186. After this go to the chart and select Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-10-03 06:14:15] #7 [Go To First Post]
User95521 - Posts: 53
Hi, Thank you very much for your help! This time is OK! Thank you! Have a great weekend!

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