Support Board
Date/Time: Sun, 15 Jun 2025 15:57:06 +0000
Orders not filling.
View Count: 234
| [2025-05-26 00:09:33] |
| fxtrades123 - Posts: 19 |
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for some reason, my orders are not filling as of this time of post. I have tired market, limit, stop etc. and price just blows past it. its able to place the order but it will not fill. As of my knowledge, I have not changed anything I was doing since it was working. just on market open on sunday. I thought it was a script thing, but I tested opening a few standalone on chart market orders, limits, and stops and it never got filled either. I am using trading evaluator. Is there maintenance going on now or something or did I accidently change something. Thanks |
| [2025-05-26 00:28:44] |
| Sierra_Chart Engineering - Posts: 19918 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-26 00:41:20] |
| Sierra_Chart Engineering - Posts: 19918 |
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This is now resolved but we are not sure of the cause.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-26 01:06:36] |
| Sierra_Chart Engineering - Posts: 19918 |
|
The Trading Evaluator - Delayed service still likely has the same issue. We are checking on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-26 01:06:43
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| [2025-05-26 01:12:59] |
| Sierra_Chart Engineering - Posts: 19918 |
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The Trading Evaluator-Delayed service is not affected. We are working on determining the cause that affected the real-time service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-26 01:13:19
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| [2025-05-26 01:28:23] |
| Sierra_Chart Engineering - Posts: 19918 |
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The cause of the problem has now been determined. And we are making changes to prevent it from happening again. It does relate to exchange market data controls. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-26 01:28:36
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| [2025-05-26 01:40:32] |
| fxtrades123 - Posts: 19 |
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Its working now. super appreciate the quick response guys. Thank you |
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