Support Board

Date/Time: Sun, 15 Jun 2025 15:52:59 +0000

I am stumped as to why I can't see market depth with Nasdaq totalview

[2025-05-25 22:14:04] #1 [Go To First Post]
User658125 - Posts: 23
As per the title I can't see market depth. I used to be able to, but now I can't. I am trying to use it for equities. I believe that I have tried everything, but I am stumped. I tried the instructions under, "Not Receiving the Full Number of Market Depth Levels" I have restarted Sierra Charts I updated to the latest version, rolled back and then installed the pre-release. I am connected to IB, so I restarted that. I tried to change the symbols and made sure -NQTV is the suffix I tried to change the "smart" to "island" for the IB symbol I started a new instance, and also connected it directly to the Denali Feed / SC data under the Data Trade Service settings, so I could bypass IB I have tried deleting and redownloading the data. I realize this is the weekend so there is no live data stream, but at the very least I should be getting historic market depth data, correct? What am I missing here? It's probably something so simple that I am going to feel like an idiot for asking, but I am stumped. Thanks in advance.

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