Support Board
Date/Time: Sun, 15 Jun 2025 15:54:38 +0000
data lost from NASDAQ TOTAL VIEW
View Count: 204
| [2025-05-19 18:01:44] |
| hakim belhassani - Posts: 6 |
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Hello, Following the failure of your server concerning Nasdaq Total View due to a time error, this considerably affected my data. I subsequently tried to download the intraday data, but I don't know what happened. I tried to follow your instructions, i.e., edit / download data / intraday data, but I only end up with the data for the same day (2025-5-19). I tried to change this date several times, but it didn't work. As a result, I lost all the data (market profile, volume profile, etc.) from several months of work. So, I have a simple question: how can I recover intraday data for at least the last 6 months? Knowing that when I went to Sierra Chart for NVIDIA, I found the file to be very small compared to other stocks I haven't worked with. Second question: If that's not possible, could you send me a file of NVIDIA's intraday data for at least 6 months that I could download so I can track the market profile and volume profile, or else provide me with a solution by explaining all the steps to follow. Thank you. Date Time Of Last Edit: 2025-05-19 18:02:45
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 NVIDIA.JPG / V - Attached On 2025-05-19 18:02:41 UTC - Size: 632.77 KB - 79 views |
| [2025-05-19 18:03:38] |
| John - SC Support - Posts: 40422 |
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We can not say why you are only seeing one day of data at this time, but refer to the following for how to load more data into your charts: Loading More Or Less Data into an Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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