Support Board
Date/Time: Sun, 06 Jul 2025 11:14:26 +0000
Unable to open more than 3 simultaneous positions
View Count: 382
| [2025-05-18 23:27:55] |
| warpigs - Posts: 47 |
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By "3 positions" I mean 2 contracts each on three different futures tickers. This is on the trading evaluator account. I suspect, although I don't have any real reason to, that it may be related to my previous global position limit, which I had set to 6. And it is still only allowing me to open a max of 6 contracts on 1 ticker. However, I have toggled that on/off and restarted the program multiple times but it still does not allow me to open more than 3 positions (6 contracts total). I have also tried setting it to a much higher number, 30+, and setting the account balance over 1,000,000 (for micros) but still nothing. Any idea how to resolve this? There are no messages in the message log, it just won't open the 4th etc position. Date Time Of Last Edit: 2025-05-18 23:48:08
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| [2025-05-19 04:11:20] |
| Sierra_Chart Engineering - Posts: 20092 |
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In order for us to understand this we need to see the rejection message for the submitted order. Instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-19 04:11:30
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| [2025-05-19 20:12:58] |
| warpigs - Posts: 47 |
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Ok thanks. I cleared the account, initiated the orders, and checked the log. Indeed it is refusing the orders due to the global position limit, but I have turned it off, even zeroed it out, and like I said toggled it on/off many times/restarted the program with it off many times. Any ideas? I started a second evaluator account and everything seems to be working correctly on that one. 2025-05-19 16:09:41.078 | Trading Evaluator (Order reject). Info: Trade Order Error - Order will cause Global Position limit of 6 to be exceeded. Text: Parent order. Tag: 2c100t-BE_O.twconfig. Internal Order ID: 10774. Service Order ID: 28756308. Symbol: MNQM25. Account: warpigs1st 2025-05-19 16:09:41.078 | Trading Evaluator (Order reject). Info: Trade Order Error - Order will cause Global Position limit of 6 to be exceeded. Text: Parent order. Tag: 2c100t-BE_O.twconfig. Internal Order ID: 10777. Service Order ID: 28756311. Symbol: MNQM25. Account: warpigs1st 2025-05-19 16:09:59.123 | Trading Evaluator (Order reject). Info: Trade Order Error - Order will cause Global Position limit of 6 to be exceeded. Text: Parent order. Tag: 2c20t.twconfig. Internal Order ID: 10799. Service Order ID: 28756343. Symbol: MCLN25. Account: warpigs1st 2025-05-19 16:09:59.123 | Trading Evaluator (Order reject). Info: Trade Order Error - Order will cause Global Position limit of 6 to be exceeded. Text: Parent order. Tag: 2c20t.twconfig. Internal Order ID: 10802. Service Order ID: 28756346. Symbol: MCLN25. Account: warpigs1st Date Time Of Last Edit: 2025-05-19 20:13:22
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| [2025-05-19 20:29:58] |
| John - SC Support - Posts: 40745 |
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There is a Global Position Limit setting within the Sierra Chart software and there is another that is controlled by the Trading Evaluator. You need to ensure that you have these both set properly. For the one in the Sierra Chart software, refer to the following: Global Symbol Settings: Use Global Trade Position Limit (Global Settings >> Symbol Settings) The one in the Trading Evaluator is accessed through the Trade Account Monitor and editing the account, and then on the "Symbol/Product Limits" tab. Note that this could be setup for specific symbols or for all symbols. The selection for the symbols is at the top of that window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-23 13:11:20] |
| warpigs - Posts: 47 |
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Thanks. so both of those are turned off. I opened a second account which works, but the first one still doesn't allow more than 6. I never adjusted the 'symbol/product limits' (first I've heard of it) and the global limits are off.
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| [2025-05-23 14:15:24] |
| John - SC Support - Posts: 40745 |
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For the account on which you are having an issue, can you please get us an image of the "Symbol/Product Limits" page when you are editing that account from the Trade Account Monitor.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-14 21:26:25] |
| warpigs - Posts: 47 |
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Sorry for the delay. I just created a new account and started using that. Here is the screenshot, I never knowingly changed any of the Trade Evaluator account settings though.
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 Screenshot 2025-06-14 172349.png / V - Attached On 2025-06-14 21:26:10 UTC - Size: 170.76 KB - 25 views Attachment Deleted. |
| [2025-06-15 13:30:36] |
| Sierra_Chart Engineering - Posts: 20092 |
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For this rejection: 2025-05-19 16:09:59.123 | Trading Evaluator (Order reject). Info: Trade Order Error - Order will cause Global Position limit of 6 to be exceeded.
Edit the account and check this setting on the Main tab:Trade Account and Risk Management: Maximum Global Position Quantity (Global Position Limit Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-15 13:31:32
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| [2025-06-20 15:47:09] |
| warpigs - Posts: 47 |
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Thanks, but I've already adjusted it multiple times to no avail. I posted about it above. Like I said the new acct that I created works fine without making any adjustments. So I'm fine with that unless this could be a more significant problem.
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| [2025-06-20 15:58:10] |
| John - SC Support - Posts: 40745 |
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We would be surprised if there is an issue. At this point, please continue with the new account. Let us know if you come across the issue again.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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