Support Board
Date/Time: Fri, 23 May 2025 18:15:11 +0000
[Sticky] [Locked] - Version 2757 is being Locked Out (NTP client issue)
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| [2025-05-17 14:27:20] |
| Sierra_Chart Engineering - Posts: 19684 |
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An issue with the NTP (Network Time Protocol) client in Sierra Chart which is enabled through Global Settings >> NTP Settings has been found. It can potentially cause the computer clock to be incorrectly adjusted where it would rapidly advance forward in time. This has been resolved and this is only a recent issue affecting version 2757. More information about this, is in this thread: Resolved: NASDAQ TotalView Issue 2025-5-15 This issue is resolved in 2758. The issue only affects 2757. Update following the instructions here: Software Download: Fast Update If you are running version 2757, when you restart Sierra Chart it will automatically be updated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-17 14:28:11
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