Support Board
Date/Time: Mon, 16 Jun 2025 01:11:47 +0000
Targets Don't Show
View Count: 298
| [2025-05-16 14:22:13] |
| User83524 - Posts: 40 |
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After I enter a live limit trade with two targets, once the order is filled my two targets disappear. It only happens when I have two targets. If I enter one target it will show and be fine. I can even open a live order outside the bid/ask range and it shows the two targets. but once it is filled both targets disappear and all that remains is my stop. I never have this problem in sim. What have I not done? Thanks!
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| [2025-05-16 15:07:15] |
| John - SC Support - Posts: 40422 |
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You need to look at your "Trade >> Trade Service Log" and see if there are any specific messages regarding those order being rejected for some reason. You can post that log to this thread for us to look at if you need to. Follow these instructions for this: Support Board Posting Information: Providing Lines From Trade Service Log Also look at your "Trade Activity Log" and look at the "Trade Activity" tab and find the specific orders and see what the "OrderActionSource" states on those orders and where they may be located or if they were removed for some reason. Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-16 15:15:35] |
| User83524 - Posts: 40 |
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Thanks. I finally figured it out on my own . . only cost me $60 in testing. I went back to original order entry instead of custom limit with chase I was using. Must have entered something wrong.
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| [2025-05-16 18:56:54] |
| User83524 - Posts: 40 |
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My live targets are showing and active using MYM but not in MNQ . . targets disappear once order filled. I tried changing the MYM chart to MNQ and get same results. Something is obviously wrong so attaching my activity log: Thanks!!! 2025-05-16 11:21:23.360 | Teton CME Routing | Requesting trade accounts from server. 2025-05-16 11:21:23.368 | TradeActivity files query time: 0.007024 seconds. Entries: 0. Current queries: 1 2025-05-16 11:21:23.423 | Teton CME Routing | Performing query for most recent order fills Date-Time for Trade Account: 2025-05-16 11:21:23.423 | Teton CME Routing | Performing query for most recent account balances Date-Time for Trade Account E 2025-05-16 11:21:23.423 | Teton CME Routing | Received 1 accounts from service. 2025-05-16 11:21:23.450 | TradeActivity files query time: 0.027391 seconds. Entries: 0. Current queries: 2 2025-05-16 11:21:23.450 | Teton CME Routing | Requesting historical order fills for account E. Start Date-Time UTC: 2025-05-16 18:19:30 2025-05-16 11:21:23.462 | TradeActivity files query time: 0.011883 seconds. Entries: 0. Current queries: 1 2025-05-16 11:21:23.462 | Teton CME Routing | Requesting historical account balances for account E. Start date-time UTC: 2025-05-16 18:19:26 2025-05-16 11:21:23.614 | Teton CME Routing | Requesting Trade Positions data. 2025-05-16 11:21:26.976 | Teton CME Routing | Received 0 order fills for account: E. Inserting the ones that do not exist. 2025-05-16 11:21:26.976 | Teton CME Routing | Received 0 historical account balance updates for account: E. 2025-05-16 11:21:43.609 | TradeActivity files query time: 0.027430 seconds. Entries: 0. Current queries: 3 2025-05-16 11:21:43.628 | TradeActivity files query time: 0.018877 seconds. Entries: 82. Current queries: 3 2025-05-16 11:21:43.647 | TradeActivity files query time: 0.019754 seconds. Entries: 0. Current queries: 4 2025-05-16 11:21:43.666 | TradeActivity files query time: 0.019043 seconds. Entries: 0. Current queries: 4 2025-05-16 11:21:44.678 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-05-16 11:21:44.678 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-05-16 11:22:03.438 | MYMM25_FUT_CME[M] 21 Sec #12 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: MYMM25_FUT_CME | TradeAccount: E 2025-05-16 11:22:29.504 | MYMM25_FUT_CME[M] 21 Sec #12 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: MYMM25_FUT_CME | TradeAccount: E 2025-05-16 11:28:22.221 | TradeActivity files query time: 0.109538 seconds. Entries: 938. Current queries: 4 2025-05-16 11:28:22.330 | TradeActivity files query time: 0.108942 seconds. Entries: 1072. Current queries: 4 2025-05-16 11:28:22.440 | TradeActivity files query time: 0.109606 seconds. Entries: 225. Current queries: 4 2025-05-16 11:28:22.549 | TradeActivity files query time: 0.109320 seconds. Entries: 225. Current queries: 7 2025-05-16 11:28:22.660 | TradeActivity files query time: 0.110899 seconds. Entries: 0. Current queries: 6 2025-05-16 11:28:22.686 | TradeActivity files query time: 0.025845 seconds. Entries: 2. Current queries: 5 2025-05-16 11:28:22.705 | TradeActivity files query time: 0.019621 seconds. Entries: 2. Current queries: 4 2025-05-16 11:28:22.724 | TradeActivity files query time: 0.019151 seconds. Entries: 40. Current queries: 3 2025-05-16 11:28:22.745 | TradeActivity files query time: 0.020023 seconds. Entries: 0. Current queries: 2 2025-05-16 11:28:22.764 | TradeActivity files query time: 0.019747 seconds. Entries: 42. Current queries: 1 2025-05-16 11:29:43.041 | Teton CME Routing (Order reject). Info: Trade Order Error - Order type Market if Touched is not supported. Text: Attached order. Parent: 331885. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 331886. Service Order ID: 5946089. Symbol: MNQM25_FUT_CME. Account: E 2025-05-16 11:29:43.041 | Teton CME Routing (Order reject). Info: Trade Order Error - Order type Market if Touched is not supported. Text: Attached order. Parent: 331888. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 331889. Service Order ID: 5946092. Symbol: MNQM25_FUT_CME. Account: E 2025-05-16 11:30:43.239 | TradeActivity files query time: 0.023973 seconds. Entries: 85. Current queries: 1 2025-05-16 11:31:50.899 | TradeActivity files query time: 0.018891 seconds. Entries: 45. Current queries: 1 2025-05-16 11:31:52.528 | TradeActivity files query time: 0.022287 seconds. Entries: 45. Current queries: 1 2025-05-16 11:32:11.575 | MNQM25_FUT_CME[M] 21 Sec #9 | User order entry | Unable to Flatten/Reverse. Position does not exist. Working non-market orders will be canceled | Symbol: MNQM25_FUT_CME | TradeAccount: E 2025-05-16 11:32:16.108 | Teton CME Routing (Order reject). Info: Trade Order Error - Order type Market if Touched is not supported. Text: Attached order. Parent: 331898. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 331899. Service Order ID: 5946128. Symbol: MNQM25_FUT_CME. Account: E 2025-05-16 11:32:16.109 | Teton CME Routing (Order reject). Info: Trade Order Error - Order type Market if Touched is not supported. Text: Attached order. Parent: 331901. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 331902. Service Order ID: 5946131. Symbol: MNQM25_FUT_CME. Account: E |
| [2025-05-16 19:08:20] |
| User83524 - Posts: 40 |
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Once I changed the targets on MNQ to Target:Limit I now have active targets. Seems to be working on MNQ now. Thanks!!!
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| [2025-05-16 19:37:58] |
| John - SC Support - Posts: 40422 |
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The following from your log was your issue: 2025-05-16 11:29:43.041 | Teton CME Routing (Order reject). Info: Trade Order Error - Order type Market if Touched is not supported. Text: Attached order. Parent: 331885. Tag: 2TargetsWithCommonStop.twconfig. Internal Order ID: 331886. Service Order ID: 5946089. Symbol: MNQM25_FUT_CME. Account: E
You were using a "Market if Touched" order type, which is not supported. If you want to use a "Market if Touched", you would have to use the client-side version of this - "Market if Touched - Client". This kind of order exists only on your local system until the price gets to it, then it will send a market order to the exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-16 19:45:11] |
| User83524 - Posts: 40 |
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Is this the reason it worked in sim but not live . . since the exchange rejected it? Thanks again . . much appreciated!!! |
| [2025-05-16 19:48:31] |
| John - SC Support - Posts: 40422 |
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Yes. Simulation mode does not reject orders of any kind. The exchanges, on the other hand, have their own restrictions, and it can vary from exchange to exchange, although "Market if Touched" is generally not accepted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-16 23:12:26] |
| User83524 - Posts: 40 |
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Then why even offer "Market if Touched" at all? Cost me $$$ in commissions/trades for testing to finally figure out everything. Could have been eliminated if "Market if Touched" order was eliminated . . then sim would replicate live much better.
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| [2025-05-19 14:13:08] |
| John - SC Support - Posts: 40422 |
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It's something people wanted at one point.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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