Support Board
Date/Time: Fri, 09 May 2025 22:29:35 +0000
Post From: New installation. cannot get IB data for two symbols
| [2016-09-18 20:15:54] |
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Why are you so anxious for an answer from us on a Sunday and when we cannot help with this? This is one of the messages: HD Request # 18 | Message from IB: Historical Market Data Service error message:No data of type DayChart is available for the exchange 'IDEM' and the security type 'Futures' and '86400 S' and '30 secs'. IB Error Code: 162. Request ID: 86. | 2016-09-18 18:26:58
Take the problem to Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-18 20:16:23
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