Support Board

Date/Time: Sun, 19 May 2024 06:11:55 +0000

Post From: Urgent connection issues with two instances

[2016-08-19 17:59:38] Link To Thread - Link To Post [Go To First Post]
User472677 - Posts: 316
I have tried the following but it makes no difference. Follow through the below steps to resolve port number conflicts. 1.Go to the main instance of Sierra Chart and select Global Settings >> Data/Trade Service Settings >> SC Server Settings. 2.Make sure the Enable DTC Protocol Server option is enabled and make a note of the Listening Port and Historical Data Port numbers. 3.Press OK 4.PressOK. 5.Go to the next instance of Sierra Chart on your system and select Global Settings >> Data/Trade Service Settings >> SC Server Settings. 6. Either uncheck the Enable DTC Protocol Server option or set the Listening Port and Historical Data Port numbers to different port numbers than what are currently used in the main instance of Sierra Chart. You can use any port numbers. They should be in the range of 10000 through 60000. 7. In the case of an instance of Sierra Chart started with File >> New Instance and where the Global Settings >> Data/Trade Service Settings >> Service in that instance is set to DTC - Sub Instance, then you must uncheck the Enable DTC Protocol Server option. 8.Press OK 9.PressOK. 10. Repeat steps 5 through 9 for other instances of Sierra Chart on your system.