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Date/Time: Thu, 16 May 2024 15:23:45 +0000



Post From: Can't connect

[2016-08-19 16:42:37]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

GainCapital FIX Trading: Received a Logout message. Text = Invalid user name or password | 2016-08-19 09:01:05

Contact Gain Capital for your Username and Password.

And make sure they are correctly entered in Sierra Chart. Here are the instructions:
http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing