Support Board
Date/Time: Sat, 10 May 2025 20:23:59 +0000
Post From: Keep disconnecting and reconnecting
| [2016-08-17 16:40:20] |
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The problem is not related to the Windows firewall. There is nothing special to do with that. Tracking too many symbols is not the problem either. There is a connectivity problem between your computer and the CQG server. Refer to help topic 1.2: Https://www.sierrachart.com/index.php?l=helpdetails1.html This is one of the relevant messages: CQG FIX: Received a Logout message. Text = RcvTestRequestHeartbeatTimerExpired | 2016-08-17 09:24:32 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-17 16:43:26
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