Support Board
Date/Time: Mon, 12 May 2025 03:52:36 +0000
Post From: charts not updating
| [2016-08-01 16:28:12] |
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The problem was the Sierra Chart Exchange Data Feed was canceled because of an insufficient balance: Market Data Account: Barchart Account has been flagged for cancellation at end of current billing period on the Barchart system. Reason for cancellation: Insufficient Balance.| We see you have now activated it. Restart Sierra Chart and you will now have access to the real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |