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Date/Time: Sat, 18 May 2024 09:27:25 +0000



Post From: SC Data Feed - Price and Background in the DOM does not match up with each other

[2016-07-29 06:03:05]
Sierra Chart Engineering - Posts: 104368
Some of you may have noticed about a 30 second delay at the EUREX open before updating began. And some missing data. This was due to a software update which was being done at the time.

If there is any missing data in the chart, follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

We do apologize for this, but we were determined to get the software update out before the open and on one server we were a little late.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-29 06:09:19