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Date/Time: Sun, 12 May 2024 02:41:01 +0000



Post From: new account

[2016-07-25 22:20:47]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

CQG FIX Trading | Connecting to market data server api.cqg.com | 2016-07-25 13:38:01
CQG WebAPI | Connecting to websocket server. | 2016-07-25 13:38:01
CQG WebAPI websocket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35. | 2016-07-25 13:38:01
CQG FIX | FCM name: AMP | 2016-07-25 13:38:01
CQG WebAPI websocket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-07-25 13:38:07
CQG WebAPI websocket (9) | Shutdown and closed. | 2016-07-25 13:38:07

Based on the fact that we do not have any other reports of this, we ourselves can connect to the CQG Web API server and that the connection to the FIX server is succeeding, we suspect this problem is due to a firewall on your computer blocking the connection. The Windows firewall is not going to be a problem.

Refer to help topic 1.2:
https://www.sierrachart.com/index.php?l=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-25 22:21:24