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Date/Time: Sat, 11 May 2024 08:49:25 +0000



Post From: Moving Average - Rolling High Accuracy causes problems with 1 min bar period.

[2016-07-24 23:47:25]
Sporken - Posts: 82
Hi, I'm a new user and so far I've been EXTREMELY pleased with the software. I'm very very very glad I chose Sierra charts.

However, last night I noticed some strange behaviour with one of my charts which I cannot understand. The software became extremely unresponsive when I tried to add a 60 day "Moving Average - Rolling High Accuracy" to my 3 charts - intraday 1 day, intraday 60 mins and intraday 1min. After nearly 15 hours of investigation I've been able to replicate it quite easily with a minimal set of steps.

I uploaded a video to show you the steps. https://drive.google.com/open?id=0B5vtQKJ_n4SZbEtuaklvSllnbFk

Basically it looks like the 60 day "Moving Average - Rolling High Accuracy" has a problem if you load continuous futures data, specify a day and night session and then change the bar period to 1 minute. It's fine with other bar periods and it's fine without the evening session (I think)

My machine is top spec i7 (2600k) with 32GB RAM and SSDs and 6 screens etc etc

It might not be obvious in the video but the progress bar gets to 99% of the data - freezes, 20 seconds later ***the screens flash white briefly*** as if it's encountered an exception. This caused lots of bad behaviour on my other charts where they would go into recursive loops of updates because of the dependencies between them. It appeared to cause the total repeated reload of 4 years of tick data for entirely unrelated contracts as well. I5t could take upwards of 10 minutes to recover from each update/change so it was frustrating to debug!

Kind Regards,

-Jason