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Date/Time: Sun, 19 May 2024 01:41:45 +0000



Post From: Unabl to Use Chart Even Though I have Paid

[2016-07-13 18:28:45]
Sierra Chart Engineering - Posts: 104368
Another thing came to mind, sierra chart has always had what is called the Emergency Account Activation feature:
https://www.sierrachart.com/usercp.php?page=EmergencyAccountActivation

This is linked to on the page where you make a payment for usage time. So you could have used that activate your account for several days. This exists precisely for this kind of reason.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing