Support Board
Date/Time: Fri, 04 Jul 2025 12:36:39 +0000
Post From: Some Historical Expired Futures Contracts not Charting
| [2016-07-11 18:42:03] |
| User32628 - Posts: 15 |
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I forwarded a screenshot of this support thread to IQFeed customer support and after significant time spent speaking to and working with IQFeed customer support, they tested @GFH15 on Sierra Chart and several other 3rd party platforms. There are many other contracts that do not work but we focused on this symbol to simplify and attempt to isolate the issue. They found that the data on their end both exists for this symbol (intraday data from 3/28/14 to 3/26/15) and they claim it does not have any type of error and there is no reason on their end that it should not work properly. They also verified the data works for @GFH15 with at least 3 other 3rd party platforms. I have the direct contact information (both email and phone) for the tech support person from DTN.IQ that I worked with and he expressed a willingness to discuss this issue directly with Sierra Chart, if it would be helpful.
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