Support Board
Date/Time: Fri, 04 Jul 2025 01:04:54 +0000
Post From: Data issue with stock chart
| [2016-06-09 17:29:16] |
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There are several problems here: Delaying start of download for STAF | 2016-06-09 09:46:16
Symbol Error - STAF is unknown, unavailable, or improperly formatted. Over symbol limit. Limit is 90 symbols. | 2016-06-09 09:46:16 You are over the symbol limit, but in your case it should be 100 symbols. We are checking on this. You can activate your account for an additional 100 symbols: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures HD Request # 10 | Historical error filtered for STAF, Prior High=3.290000, Prior Low=3.250000, Prior DateTime(UTC)=2016-04-11 19:57:05, High=199999.000000, Low=3.150000, DateTime(UTC)=2016-04-12 13:30:00, Time Diff=63175 seconds, Percent=2195.249939%. | 2016-06-09 09:46:17 *
To solve this error message, disable the error filtering:https://www.sierrachart.com/index.php?page=doc/doc_ErrorFilter.html#DisablingErrorFiltering One of our servers was not serving historical data. It is now. Therefore, if you are missing data in the chart, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |