Support Board
Date/Time: Thu, 11 Sep 2025 15:05:52 +0000
Post From: Unable to download tick data
| [2016-06-06 19:31:29] |
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Not sure how you are determining you are not getting historical tick by tick data. We want you to restart Sierra Chart, open an Intraday chart and then provide a copy of the Message Log following these instructions here: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |