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Date/Time: Sat, 10 May 2025 20:00:22 +0000



Post From: Download Failed Message

[2016-06-03 18:53:49]
Sierra Chart Engineering - Posts: 104368
We are checking on this now:

SC Exchange Data | Logon error from server : Not authorized. | 2016-06-03 13:29:19

However, we see you are running an older version of Sierra Chart 1307.

Unless you are using the Old Spreadsheets functionality, update as soon as possible with Help >> Download Current Version (New Spreadsheets)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing