Support Board

Date/Time: Sun, 14 Dec 2025 12:31:11 +0000

Post From: Handling IB API server disconnect - please help

[2016-06-01 16:49:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Interactive Brokers needs to solve this problem for you. It is that simple. They can do it easily. (though i foresee their response that an appropriate error code/warning is available through the api and can be easily recognized) This is not an acceptable answer from them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing