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Date/Time: Fri, 17 May 2024 23:49:52 +0000



Post From: DTC Server setup question

[2016-05-30 19:37:58]
Sierra Chart Engineering - Posts: 104368
This is not within the scope of our support and we will spend no time with this.

This is strictly a Windows issue.

Nothing detected in Windows log and hard to say why without SC source code. His suggestion was you could maybe try to reproduce it having SC in debugging mode to see what's going on?
This is coming from someone who is not a programmer. Or not a very capable and knowledgeable programmer. It is ridiculous statement. Of course there is going to be nothing in the Windows log. And there is not going to be anything he can tell with the source code assuming after months he would begin to even understand it.

We have an idea of why you see this behavior when using Windows Remote Desktop but it is not worth our time to explain because there is nothing you can do about it and there is nothing we can do about it.

Although we would recommend before disconnecting from a Remote Desktop, that you minimize Sierra Chart. That might help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-30 19:42:36