Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 09:06:28 +0000



Post From: Credit Card info

[2016-05-24 17:39:59]
Sierra Chart Engineering - Posts: 104368
We do not have the ability to do that because the information is not stored.

We do see the most recent payment indicating there was a "decline" but the reason may not be for what you think it is.

If you want you can privately send us your credit card details through an Account Support Ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

We can then do the transaction for you.

We will delete the details once we do the payment.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-24 17:40:19