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Date/Time: Thu, 16 May 2024 12:51:12 +0000



Post From: Unknown Server Error

[2016-05-24 09:05:37]
Sierra Chart Engineering - Posts: 104368
NQM6-FUT-GLOBEX
Do not use this format any longer. Only use the symbols you see in File >> Find Symbol for the particular service being used.

COMP-I-NASDAQ, NDX-I-NASDAQ, SPX-I-CBOE, TICK-NASD-I-NASDAQ, TICK-NYSE-I-NYSE. VXN-I-CBOE
among these what is missing has been added to File >> Find Symbol. And always use the specific symbols you see listed there. Periodically those formats are updated to properly comply with changes on the Interactive Brokers side.


Since I got pacing violations trying to backfill the above IB symbols I conclude it was because the symbols weren't in SCHDS-recognizable format and therefore no data was downloaded from the SCHDS, and it was downloaded via TWS from IB. Right?
Yes this is definitely correct.


Pacing Violations: Why did you take the old pause-between-data-requests parameter out of the Data/Trade Service settings for IB? I used to set it to 10,000 ms, go away, and let it grind on an IFUL for hours if need be. Now I have to baby-sit the download, watch for pacing violations, and restart the download multiple times.
You do not need to do this in newer versions. There is an automatic wait when there is a pacing violation. You do not need to do anything. Just simply let the Historical data download continue on its own and it will manage it properly waiting as necessary and resuming when there is no longer a pacing violation.


MND-files: SC v1293 won't read any of my intra-day MND-files. I have hundreds of them. Some contain over 10 years of data. This is one reason I stuck with v618 so long. There is no need to incur the extra storage of the SCID-format for indices and market stats that don't have bid/ask volume, etc. Furthermore, there is no easy way to convert MND-format to SCID-format. Exporting to CSV-files and importing is possible but not expeditious.

What we can do is temporarily allow you access to the older versions and then you will need to convert them. Older versions have a function to convert MND to SCID. Once this is done, we will no longer be supporting the older versions or this format.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-24 09:07:19