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Date/Time: Mon, 12 May 2025 00:10:03 +0000



Post From: SierraChart crashing / unresponsive

[2016-05-12 22:25:06]
Sierra Chart Engineering - Posts: 104368
For the record this is happening when a chart is drawn, a paint message.

I do have lots of charts open, however system resources are definitely not the issue as this machine has 32GB of RAM and I don't think I have ever seen SierraChart take up more than 1.
There could still be an operating system-level problem relating to have too many chart windows open.

Refer to help topic 17:
Https://www.sierrachart.com/index.php?l=helpdetails17.html


Consider using additional instances of Sierra Chart:
https://www.sierrachart.com/index.php?page=doc/doc_DTCServer.php#UsingDTCServerForDataAndTradingInAnotherSCInstance

Also update Sierra Chart to the current version.

If you still have a problem, then we can test your Chartbook. Although we are not a currently aware of any problem that would cause this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-12 22:25:48