Support Board
Date/Time: Tue, 13 May 2025 22:07:06 +0000
Post From: big gap in cl 15m june contract???
| [2016-05-12 03:53:45] |
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This was due to a small amount of packet loss in a single second due to a burst of market activity. We are not sure if this occurred on the network or the server was not processing data fast enough but we are making a changing case it was on the server side. We looked at other sources of data to patch it, but those sources either have slightly incorrect time stamping, inaccurate Bid Volume and Ask Volume, or missing data as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-12 03:53:54
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