Support Board
Date/Time: Wed, 14 May 2025 00:30:13 +0000
Post From: unable to login to my trading account after SC update
| [2016-05-05 07:46:55] |
| Cavalry3162 - Posts: 523 |
|
Hello Support, yesterday i updated SC to the latest version (1405) and today i am unable to use it due to: CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2016-05-05 03:33:06 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-05-05 03:33:06 i know it looks like its a broker issue, i just want to doublecheck with you guys if it really is or if there is a bug involved. as it was all working smoothly before the update. thanks, Andreas |