Support Board
Date/Time: Wed, 14 May 2025 01:10:23 +0000
Post From: ICE Cocoa RLXF:C data feed
| [2016-05-04 15:03:09] |
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You definitely should be receiving a notice about this when you start Sierra Chart. You need to update to the latest prerelease which is 1405. Select Help >> Download Prerelease. Here are the instructions to update: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate To download the missing data in an Intraday chart, follow these instructions: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Your account is not authorized for ICE and this authorization must come from Marex Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-04 15:06:33
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